Privacy Policy

Fruit Brothers US LLC operates its consumer e-commerce storefront 
and SMS marketing program under the brand name Spoon Shock 
(https://www.spoonshock.com). All SMS messages sent through 
this storefront are sent by and on behalf of Fruit Brothers US LLC.

Fruit Brothers US LLC ("Fruit Brothers US," "we," "us," or "our")

Your privacy is important to us. Fruit Brothers US uses updated security technology in order to protect your data.

Information We Collect

When you make a purchase or attempt to make a purchase through our Website, via our professional B2B inquiry forms, or in person at our retail store, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

How We Use Your Information

We use the information to fulfill any orders placed through the Website or via our wholesale channels (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

How We Collect, Use, and Store Mobile Phone Numbers

We collect mobile phone numbers only when you voluntarily provide them — through our website checkout, our B2B inquiry forms, or in-store sign-up forms. Providing a phone number is optional and is never required to complete a purchase.

Mobile phone numbers are used solely for the purposes you have consented to: (1) sending order updates and account notifications, and/or (2) sending marketing and promotional text messages, where you have given separate, express consent for each. Your phone number and SMS consent records are stored on secure, access-controlled systems and are retained only as long as needed to provide the messaging services you signed up for, or as required by law. You may request deletion of your phone number at any time by contacting us at manager@fruitbros.net.

 

SMS Marketing and Notifications

By subscribing to text notifications through our website checkout, customer forms, or in-store sign-ups, you agree to receive recurring automated text messages from Fruit Brothers US at the phone number provided. Consent for marketing/promotional messages and consent for informational messages (such as order updates and reminders) are collected separately, and you may opt in to either or both.

 

Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help, or contact us at manager@fruitbros.net or 1-213-477-0645.

Mobile Information Sharing & Privacy

We value your privacy above all.

 

We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.

 

Phone numbers collected for SMS marketing, customer notifications, and B2B communications will never be shared, sold, rented, or leased to third parties, affiliates, or partners for marketing or promotional purposes under any circumstances. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact Us

Email: manager@fruitbros.net Tel: 1-213-477-0645

Fruit Brothers US LLC